Returns Policy

All of our GAASTARS.COM Polo Shirts are designed here in Ireland and come in a choice of navy or white. Being made with 100% breathable non-iron polyester material, both our male and female shirts come in a beautiful fitted design to ensure a comfortable fit. Whether paired with jeans or slacks, our Polo Shirt offers that smart casual look for that day or night out and are suitable for formal work place environments.

Placing an order is very simple. All you have to do is add in your shirt type, colour and gender and if you wish to personalise your shirt, simply add in the person’s initials that you would like to be added to the Polo Shirt along with your preferred county name. Note that all initials are reproduced in capital letters on the single right arm of each shirt. We ask all customers to carefully select and check their order prior to confirming your order.

Given that your shirt is a bespoke item, it has to be designed, packaged and then sent by registered post to the destination of your choice around the world. In most cases within Europe, delivery times are between 7-10 working days. However, Postal delivery times in different counties can vary and are outside of our control. So we ask all customers to allow 21 working days from date of order for your Polo Shirt to arrive.

We want all our customers to be happy with their chosen product.
If for whatever reason, your shirt is delivered to you with the wrong detailing that you chose at point of purchase, GAASTARS.COM will not only provide you with a FULL refund but will also send you a shirt with the correct detailing FREE OF CHARGE. Note that all our products are quality controlled checked prior to leaving our warehouse.

We at GAASTARS.COM offer a refund policy on the price paid of each non-personalised shirt. This is on the basis that the Polo Shirt has not been worn and still has the original GAASTARS label attached to the shirt. Any returned shirt must be returned to us via a recorded delivery service within 14 days of receipt of your item. GAASTARS.COM has a re-stocking fee of €10.00 per garment that will be deducted from the price you paid for your Polo Shirt.
GAASTAR.COM does not refund any postage costs. GAASTARS.COM will ensure all refunds less a re-stocking fee of €10.00 is refunded back to you via your method of payment within 7 days of receipt of your returned item.

We do not offer any refund on personalised Polo Shirts.

The address to return goods to marked “Returns” must include your name, address and a contact telephone number in case we need to speak to you about your returned item.

22 Hills Industrial Estate
Co Dublin
K78 WC61
Republic of Ireland

Note that once we have sorted out your query, we will remove all your personal information from our files.